Q: Are your creations perfect? A: Our creations are handmade, so slight imperfections may occur, which adds to their unique charm and character. Each piece is crafted by skilled artisans, not machines.

Q: Do you have a physical store I can visit? A: We do not have a walk-in store. Our creations are available for purchase exclusively through our website.

Q: Are your products fragile? A: Yes, due to the nature of hand-embroidery work, our products are delicate. We advise handling them with care to ensure their longevity.

Q: How should I wash your creations? A: We recommend gently hand-washing our creations to preserve their quality and intricate details. DO NOT washing them in a washing machine.

Q: How long does it take to receive my order? A: As each piece is made-to-order, it typically takes about 2 weeks to complete (excluding shipping). However, depending on the design complexity, it may take longer, up to 3 weeks or more.

Q: Do you offer free shipping? A: Yes, we offer free shipping within Thailand via EMS (Thailand Post). International shipping rates vary depending on the destination country.